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外貿郵件主題有哪些

外貿郵件主題有哪些

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作者:Lina
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來源:格蘭德
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瀏覽次數:113
2024-08-27 16:52:03

外貿郵件主題有如下這些:第一.訂單超重導致無法使用小包免郵;第二.海關稅;第三.因物流風險,賣家無法向買家發貨;第四.告知買家已發貨;第五.若物流遇到問題;第六.發貨后;第七.告知客戶貨物預計到港時間。接下來小編就來給大家介紹一下。

外貿郵件主題有哪些

第一.訂單超重導致無法使用小包免郵

Dear X,

Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第二.海關稅

Dear X,

Thank you for your inquiry and I am happy to contact you.I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.I appreciate for your understanding!

Sincerely,

Lisa

外貿人如果想要尋找客戶,可以來使用格蘭德外貿平臺的搜索引擎獲客功能,根據自身的產品詞以及目標市場即可挖掘出大量的關聯域名,隨后便可導出或是繼續跟進。

www.329659.com

第三.因物流風險,賣家無法向買家發貨

Dear X,

Thank you for your inquiry.I am sorry to inform you that our store is not able to provide shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders.I appreciate for your understanding!

Sincerely,

Lisa

第四.告知買家已發貨

Dear X,

Thank you for shopping with us.We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第五.若物流遇到問題

Dear X,

Thank you for your inquiry; I am happy to contact you.We would like to confirm that we sent the package on 16 Jan, 2022. However, we were informed package did not arrive due to shipping problems with the delivery company. We have resent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.If you have any further questions, please feel free to contact me.

Best Regards,

Lisa

第六.發貨后

Dear X,

The item XXX you ordered has already been?shipped out and the tracking number is XXX. The shipping status is as follows: XXX. You will get it soon. Thanks for your support!

Best Regards,

Lisa

第七.告知客戶貨物預計到港時間

Dear X,

How are you? The shipment are expected to arrive Hamburg port on 28th November (next monday), please kindly pay attention to its arrival and arrange the custom clearance.In case you have any questions, please feel free to let me know.

Sincerely,

Lisa

以上便是外貿郵件主題有哪些的介紹,希望能幫到廣大外貿人。

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