外貿(mào)開工郵件

Part 1：寫給節(jié)前還未出貨的客戶

Part 2：寫給訂單會(huì)出現(xiàn)延遲的客戶

Part 3：寫給談妥訂單，等其付定金的客戶

Part 4：寫給詢過價(jià)的客戶

Part 5：寫給潛在新客戶

1

寫給年前還未出貨的客戶

Hi XX,

Trust you are well.

We resume work today. And I&aposm writing to inform you that your order is being processed and it is expected to be completed by end of Feb, 2022. As soon as it is ready for shipment, I&aposll letyou know.

Thank you for your patience.

希望一切安好。

我們今天復(fù)工。來信是想通知你，你的訂單正在處理中，預(yù)計(jì)2月下旬可以完成。貨物一旦完成，我會(huì)第一時(shí)間告知你。

感謝耐心等待。

穿插下知識(shí)點(diǎn)：

• 常見表達(dá)復(fù)工的短語有：

get back to work,

resume work,

return to work

• 常見表達(dá)復(fù)產(chǎn)的短語有：

resume operation,

resume production

向客戶表示已經(jīng)正式復(fù)工，還可以加“officially”首句闡明復(fù)工后就可以進(jìn)入溝通主題，不需要贅述，顯得拖泥帶水。

2

寫給訂單可能出現(xiàn)延誤的客戶

Hi XX,

Hope you are doing well.

We resume production today. And I reach you out to let you know that due to raw material shortage, your order will take longer than usual to ship out. You can expect your order to ship by thefirst week of March.

Thank you for bearing with us. Let us know if there is anything we can help you with. We&aposll be here.

注：文中的貨物延遲原因也可以為：訂單量激增，due to high order volumefrom our sale

預(yù)祝一切安好。

我們今天復(fù)產(chǎn)了。聯(lián)系您是想告知由于原材料短缺，您的訂單會(huì)比預(yù)計(jì)的晚一點(diǎn)出運(yùn)。計(jì)劃在3月第一周才能發(fā)運(yùn)。

謝謝您耐心等候。有其他我們可以協(xié)助的請(qǐng)告知，我們一直在這。

3

寫給訂單談妥待付定金的客戶

Hi XX,

I hope everything is all right.

We return to work today and I look forward to getting back up to speed with a renewed sense of energy and enthusiasm. ^^

I am writing to follow up if you could arrange advance payment this week. As you know, currently it is peak period and we are experiencing a high volume of orders. The earlier you can place the order, the sooner we can schedule the production.

Thank you for your cooperation.

愿一切安好。

我們今天復(fù)工了，我期待自己帶著全新的活力和熱情回歸。

今天寫郵件給你是想跟進(jìn)下這星期你是否能安排定金。因?yàn)槟壳笆峭荆覀円幚泶罅坑唵巍Ｄ阍琰c(diǎn)下單，我們才好早點(diǎn)排產(chǎn)。

多謝合作！

4

寫給詢過價(jià)的客戶

Hi XX,

Hope this email finds you well.

We get back to work officially from CNY holiday. This is a gentle follow-up on the proposal (或quotation)I sent earlier. Do you have any questions?

In any case, I am attaching herewith the file again and waiting for your feedback.

*如節(jié)后價(jià)格漲價(jià)，可以這樣說: Because of the raw materialincrease, attached is the updated price list（適用于原材料波動(dòng)，價(jià)格需重新更新給詢價(jià)客戶）

*如可以允許有降價(jià)空間，可以這樣說：We are giving you X% discount during this holiday season. (適用于節(jié)前細(xì)節(jié)談攏，卡在價(jià)格上，可以借這個(gè)節(jié)點(diǎn)適當(dāng)讓利一點(diǎn)，促成訂單)

愿一切安好。

我們已經(jīng)結(jié)束春節(jié)假期，正式復(fù)工了。溫馨提醒下，之前發(fā)給你的方案（或報(bào)價(jià)），你是否有任何疑問呢？

這邊重新附上報(bào)價(jià)，期待你的反饋。

5

寫給潛在新客戶

Hi XXX,

Hope all is well with you. (如果寫給馬來西亞、印尼、新加坡、韓國等國家的客戶，因?yàn)樗麄兪苤袊幕绊懀策^春節(jié)，可以說，Hope you had a wonderful holiday!)

We got to know that you are in the market for 產(chǎn)品. I&aposve attached our product list 或 price list for you to check out.

I remain available to discuss further on Zoom or WhatsApp +86%uD7%uD7%uD7%uD7%uD7%uD7.

祝安好。（或希望假期愉快！）