與外貿客戶閑聊的技巧有哪些
與外貿客戶閑聊的技巧如下：1.用請教的口吻；2.聊聊市場趨勢；3.聊銷售計劃或市場計劃, 順便引申出給客戶折扣支持，支持客戶在當地做活動；4.聊個人生活或者文化習俗；5.問問客戶周末過得怎么樣；6.詢問客戶你想跟進的事情。接下來小編就來給大家介紹一下。
與外貿客戶閑聊的技巧有哪些
1.用請教的口吻
I learned from your website that you are an expert in the XX industry. Can I ask you a few questions? 很多時候大家都好為人師，一般客戶都會回ok
2.聊聊市場趨勢
比如，市場上有新品： I found that recently the XX is very popular in XX market, did you know it? 比如，最近xx原材料價格上漲，提醒客戶可以趁價格上漲之前先采購： Recently, xx materials prices are on the rise. I don't know if it will affect your company. Would you like to make the purchase plan before the cost rising?
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3.聊銷售計劃或市場計劃, 順便引申出給客戶折扣支持，支持客戶在當地做活動
比如： What will be your plan for Black Friday? We are considering offering you some support to make some promotions on Black Friday.
4.聊個人生活或者文化習俗
聊生意聊多了難免會很枯燥，偶爾可以聊點生活方面的，但是要保持分寸感，避免冒犯和失禮
5.問問客戶周末過得怎么樣
How was your weekend? Hope Monday is treating you well(可以俏皮一點) Hope you have a productive week ahead!
6.詢問客戶你想跟進的事情
was thinking, do you have any new requirements or needs that we could assist you with this week? I'd really appreciate it if you could give me some feedback on the xxx we provided last week.
以上便是與外貿客戶閑聊的技巧有哪些的介紹，希望能幫到廣大外貿人。
