提升外貿業(yè)績的策略有哪些
提升外貿業(yè)績的策略如下：一.敢逼單、破僵局、跨沉默；二.利他思維，共情客戶；三.挖掘痛點，提供方案；四.及時跟進，做好反饋。接下來小編就來給大家介紹一下。
提升外貿業(yè)績的策略有哪些
一.敢逼單、破僵局、跨沉默
在銷售過程中，許多銷售人員常常因為擔心自己的專業(yè)度不足，害怕與客戶交流，更不敢催促訂單。這種心態(tài)往往會導致交易的失敗。實際上，當您猶豫不決時，其他同行已經果斷出擊，成功促成交易，贏得了客戶。
利用限時優(yōu)惠逼單
Hello, I haven't received a response from you in quite some days, so I wanted to follow up on the reason behind the silence. If the issue is related to pricing, I'd be happy to try and arrange some discounts for you.If we were able to offer you some discounts, would that convince you to finalize the contract today?你好，我已經好幾天沒有收到你的回復了，所以我想跟進一下沉默背后的原因。如果問題與價格有關，我很樂意為您安排一些折扣。如果我們能給你們一些折扣，你們今天就能敲定合同嗎？
承諾式逼單
Once you place your order, you will become our VIP Customer. Whenever we have new samples, we will ensure to send them to you first, allowing you to be the pioneer in testing the market.一旦您下訂單，您將成為我們的VIP客戶。每當我們有新的樣品，我們將確保送他們給你第一，讓你成為測試市場的先驅。If you can confirm your decision today, I'll go ahead and negotiate the price with my boss on your behalf. However, I need a definitive answer from you first. I don't want to secure the discounted price only to find out later that you need more time to consider. Let's make a decision together now, okay?如果你今天能確認你的決定，我將代表你去和我的老板協商價格。但是，我需要你先給我一個明確的答復。我不想確保打折后才發(fā)現你需要更多的時間來考慮。我們現在一起做個決定，好嗎？
外貿人可以來格蘭德外貿平臺辦理VIP，通過使用客戶背調、市場選擇、海關數據以及客戶挖掘等功能快速提升自身業(yè)績。
使用兌換碼“天天爆單”可獲得50元優(yōu)惠。
二.利他思維，共情客戶
抓住利他的精髓，關鍵在于設身處地地從客戶的視角出發(fā)去審視問題，確保他們在這筆交易中能夠清晰看到自身的利益所在。此外，主動為客戶提供貼合其市場需求的產品推薦和個性化建議，不僅能夠迅速拉近彼此的距離，還能充分展現你的專業(yè)素養(yǎng)和以客戶為中心的服務態(tài)度。這樣的做法不僅有助于建立信任，還能為長期合作奠定堅實的基礎。
給客戶發(fā)一些適合的資料/建議
That new model caters well to the preferences of the European market.這種新模式很好地迎合了歐洲市場的偏好。
適當共情客戶，表示理解
It's perfectly understandable. When making a purchase, it's essential to consider multiple options and compare different products before making a decision. Even if I'm buying something, I too would look around and compare different offers.完全可以理解。在做出購買決定之前，考慮多種選擇和比較不同的產品是非常重要的。即使我在買東西，我也會環(huán)顧四周，比較不同的報價。
三.挖掘痛點，提供方案
在談判的深入交流中，通過積極主動地提出問題，我們能夠巧妙地引導客戶自我發(fā)掘其潛在的痛點與真實需求。通過反向追問的策略，我們能夠精準地定位到客戶最為關心的核心要點。隨后，我們需迅速響應，即時提供針對性的解決方案，或是在后續(xù)工作中圍繞這些關鍵點進行專項優(yōu)化與改進，以確保我們的提案能夠精準對接客戶的實際需求，達成雙贏的合作成果。
主動提問，了解客戶關心點
What aspect do you value the most when working with us?在與我們合作時，你最看重哪一方面？
反向追問，深挖客戶需求
We've noticed that some customers have mentioned that our prices seem higher compared to other suppliers. We genuinely appreciate your feedback and would like to understand the specific differences you perceive, so we can continuously improve and better serve our customers.我們真誠地感謝您的反饋，并希望了解您感受到的具體差異。
四.及時跟進，做好反饋
外貿需及時跟進，客戶分類管理，定期維系，精準跟進促合作。
針對很久沒下單的客戶
It's been quite some time since we last communicated. Could you kindly share with us the reason behind not placing any orders with us recently? Your feedback is highly valued and essential for us to improve and maintain our relationship with you.我們好久沒聯系了。你能告訴我們最近沒有向我們下訂單的原因嗎？您的反饋對于我們改善和維護與您的關系非常重要。
針對已經下單的老客戶
Could you please provide us with some feedback on the recent order? We're eager to know in which areas we can improve to better serve you in the future. Your insights are invaluable to us.
以上便是提升外貿業(yè)績的策略有哪些的介紹，希望能幫到廣大外貿人。
