如何與付款條件苛刻的客戶談判交流
對于外貿(mào)人來說,日常工作中,與付款條件苛刻的客戶談判交流需要掌握一定的步驟與話術(shù),本次,小編就來給大家介紹一下。
如何與付款條件苛刻的客戶談判交流
01 首先表達(dá)感謝,客戶花了不少時間和我們溝通,并最終就價格達(dá)成一致,唯一的爭議是付款方式。
英文話術(shù)
Thank you for dedicating so much time to our discussions. We've managed to align on both product specifications and pricing. Now, the only remaining point of contention is the payment method, right?
02 然后表達(dá)歉意,有可能我們一開始的時候沒有把付款方式說清楚,給客戶造成誤解和困擾,找出相關(guān)的文件,比如報(bào)價單,形式發(fā)票等,再次發(fā)給客戶,里面?zhèn)渥⒌氖荰/T 100% in advance。
英文話術(shù)
I apologize if we didn't clarify the payment method from the outset, causing any confusion or inconvenience. Please review the last offer sheet,PI, etc. I provided. The payment term is T/T 100% in advance
03 接著講事實(shí),我們第一次合作,就已經(jīng)給到您最低的價格,如果考慮到近期匯率波動,原材料上調(diào),預(yù)期成本有可能會上漲5%甚至更多,但是如果您可以接受我們的付款方式,我們可以提供免費(fèi)的新品配件,或者其他小的優(yōu)惠。
英文話術(shù)
This being our first collaboration, I've quoted you the rock-bottom price. Considering recent currency fluctuations and potential raw material increases, costs might rise by 5% or more. However, if you're okay with our payment terms, we can throw in complimentary accessories for the new product.
外貿(mào)人可以來格蘭德外貿(mào)平臺辦理VIP,通過使用客戶背調(diào)、市場選擇、海關(guān)數(shù)據(jù)以及客戶挖掘等功能快速提升自身業(yè)績。
使用兌換碼“天天爆單”可獲得50元優(yōu)惠。
04 第一次合作,我們需要塑造公司的價值,展示實(shí)力,打消客戶的顧慮,主動提出讓客戶過來驗(yàn)貨,也可以讓第三方來驗(yàn)貨。
英文話術(shù)
Our company,3A is the top 5 supplier in China in terms of led strips and led linear light category, we are also the 1st factory that started making the cob strips since the year 2018.
I recommend getting a third-party inspection company to conduct inspections. The usual cost for this service is $150 per inspection.these third-party inspection companies represent the buyer's interests during the inspection process
05 我們其他的客戶都是這樣的付款方式,有的可能是50%定金,但是我們可以做出一些讓步。
英文話術(shù)
For the customized product our term is 50% in advance and balance paid before delivery,
I could apply 30% deposit and balance paid before delivery.
06 告訴客戶我們付款方式并不是只接受T/T in advance,舉例我們合作3年以上的客戶,每年做到***美金,我們會評估并考慮賬期的方式。
英文話術(shù)
Our payment terms aren't limited to T/T in advance. For clients we've partnered with for over three years, with an annual business of $100,000, we're open to assessing and considering more flexible options, such as credit terms.
07 站在客戶的角度去找經(jīng)理/老板申請,最終通過銷售的努力為客戶爭取的利益,根據(jù)情況適當(dāng)?shù)淖尣健?/p>
英文話術(shù)
I proposed a solution to my /supervisor/manager/my boss by suggesting that my team and I temporarily forgo our commission to see if the client's proposed payment method is acceptable. In the end, he provided me with an acceptable payment method:30% prepayment, 60% payment upon goods availability, and the remaining 10% payment after receiving the goods.
08 我們溝通這么久了,真心希望我們可以達(dá)成合作,這樣我可以有機(jī)會展示我們的產(chǎn)品品質(zhì)和服務(wù)。
英文話術(shù)
After all these discussions, I genuinely hope we can seal the deal. This way, I'll have the chance to show the quality of our products and services.
以上便是如何與付款條件苛刻的客戶談判交流的介紹,希望能幫到廣大外貿(mào)人。