老客戶長久不下單怎么辦?5封郵件模板助您激活客戶,重獲訂單!
本次給大家安利5封用于激活老客戶的郵件模板。
每封都有不同的使用場景,大家可根據(jù)現(xiàn)狀自行選用
一.聯(lián)系久未下單的老客戶
如果客戶久未下單,可以先初步跟進(jìn),
Hello XXX, hope all is well. Any new orders for 產(chǎn)品名 this year?
如果跟進(jìn)后無果,可以繼續(xù)發(fā)以下郵件過去:
Hi XXX,
I hope you're doing well with everything going on right now.
寒暄,希望諸事順利,一切安好。
I haven't heard back from you since last follow-up. I have to assume there might be some issues on our busienss relationship
上次跟進(jìn)后便沒有收到你的消息,我猜想我們合作上可能出現(xiàn)什么問題
Please let me know if I can be of any help. 請告知我這邊需要做些什么。
二. 激活久未聯(lián)系的潛在客戶
Hi XXX,
I hope you're doing well. It has been very long since we touched base.
寒暄,希望一切安好。好久沒聯(lián)系了。
I hear business in xxx (客戶國家名) is picking upnicely these days. How is yours?
旁敲側(cè)擊,我聽說xxx最近行情恢復(fù)得很不錯,你的如何呢?
Currently we are working on some projects for eco-friendly bio packagings. Please let us know if there is any scope to work together now.
單刀直入,開門見山。最近我們在做一些環(huán)保可降解包裝,如在這方面我們有合作的機(jī)會的,請告知我們
Have a productive day.
愿你的一天能量滿滿。
三. 跟進(jìn)經(jīng)常下單,突然沒音訊的客戶
Hi XXX,
Hope this email finds you well.
寒暄,希望一切都好。
I'm checking up on you it is been a long time since we last communicated.
特地寫寫郵件給你。距離上次我們溝通,已經(jīng)過了很長時間啦。
Enclosed kindly find a updated quotation for the items you have purchased regularly.
隨附你之前常購產(chǎn)品的更新報價單
It would mean a lot if you let us know what you think. We are standby for any further discussion.
如能就此反饋,那真的是太好了。需要進(jìn)一步討論,請告知。
四. 激活有見過面,合影過的老客戶
Hi XXX,
I was just going back through my photo album, and I smiled when I saw the picture we took together at... exhibition. It's been a while.
剛剛翻看相冊,看到我們之前在xxx展會的合照,不禁就笑了笑。好久不見。
How is business? Enclosed kindly see the latest catalog for our new styles.
最近生意還可以嗎?隨附我們新款目錄冊給你看看。
Just let me know if you get interested in any of them.
如感興趣,隨時聯(lián)系我。
Look forward to working with you very soon. 希望很快能再和你合作。
五. 聯(lián)系有新動態(tài)新進(jìn)展的潛在客戶
搜索客戶社媒,發(fā)現(xiàn)有新動向,或者進(jìn)展,以此為契機(jī)~
Hi XXX,
I was thinking about you the other day, and then I saw on Instagram that you open another children's wear store. Congratulations!
前幾天突然想到你,然后看你的ins你又開了一家童裝店。恭喜你啊。
We have updated a variety of new designs for next season. Let me know if you'd like to check them out.
下一季我們有很多新款。如果你有興趣看看,請告訴我哦。
May your business grow and bring you prosperity.
祝愿事業(yè)蒸蒸日上,生意興隆。
外貿(mào)客戶開發(fā)有哪些途徑?
如何選擇全球市場?
怎樣精準(zhǔn)無誤地找到心儀的目標(biāo)客戶?
即將簽訂合同的客戶信用如何?有無風(fēng)險?
外貿(mào)工具,盡在格蘭德平臺!