做外貿如何回復客戶
做外貿回復客戶的話術要根據情景來,一般有這些情景:情境1:客戶說在考慮考慮;情境2:客戶對產品質量提出擔憂;情境3:客戶覺得報價太高;情境4:客戶已經有供應商。接下來小編就來給大家介紹一下。
做外貿如何回復客戶
情境1:客戶說在考慮考慮:
l fully understand your concerns. When choosing a product,you really need to consider it carefully like you do. l believethat you also like this product, otherwise you wouldn't havetaken the time to consider it, right?
我理解您的擔憂。在選擇產品時,確實需要像您這樣仔細考慮。我相信您也很喜歡這款產品,否則您也不會花時間去考慮它,對嗎?
Let me understand which aspect you are concerned about? I have been working in this industry for XX years, and l believe lcan provide you with more professional advice. l can also helpyou save time and solve problems, right?
讓我了解一下您關心的是哪一方面?我在這個行業工作了XX年,我相信我能為您提供更專業的建議。還可以幫您節省時間,解決問題,對嗎?
情境2:客戶對產品質量提出擔憂:
“Yes, lunderstand your concerns. Before we cooperate, nomatter how much l emphasize the excellence of the Quality ofthe product, its authenticity needs to be verified by you.Next,you can experience it yourself for a while, after all, seeing isbelieving, and feeling it is the most real.
是的,我理解您的擔憂。在我們合作之前,無論我如何強調產品質量的卓越性,其真實性都需要您來驗證。接下來,您可以親自體驗一下,畢竟眼見為實,感覺才是蕞真實的。
We invite you to personally experience our Quality, ratherthan just taking our word for it. Seeingis believing.
我們邀請您親身體驗我們的質量,而不僅僅是聽我們的一面之詞。眼見為實。
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情境3:客戶覺得報價太高:
l think you also want to find a good and stable supplier for long term, you can make a try order to compare everything details. You will know who is the right choice.
我想您也希望找到一個長期穩定的好供應商,您可以試著訂,比較一下所有細節。您就會知道誰是正確的選擇。
We understand your concern about pricing, but please trustthat our Quotation matches the value of our products. With a focus on Quality control and after-sales service, we aim to beyour reliable and stable long-term partner.
我們理解您對價格的擔憂,但請相信我們的報價與我們產品的價值相符。我們注重質量控制和售后服務,旨在成為您可靠、穩定的長期合作伙伴。
情境4:客戶已經有供應商:
l know your current have a good supplier for xxx, we are alsogood in china, you can regard us as a plan-B supplier, and now ... (situation not stable), if you have problem with yourcurrent suppliers, you can try to consider us.
我知道你們現在有一個很好的 xxx供應商,我們在中國也很好,你們可以把我們作為 B計劃供應商,現在.(清況不穩定),如果你們目前的供應商有問題,可以考慮我們。
Now with economic globalization, a multi-channel supplychain can make your comPany more competitive in the XXX(具體) market for xxx products. 在經濟全球化的今天,多渠道供應鏈可使責公司的xxx產品在XX市場上更具競爭力。
以上便是做外貿如何回復客戶的介紹,希望能幫到廣大外貿人。